Why Did We Develop This Course

Business etiquette is a set of expected behaviours that facilitate interaction between people in the working world. It involves treating co-workers, employers and customers with respect and courtesy in a way that creates a pleasant work environment for everyone. Poor business etiquette can cost you the trust of your workers and your customers, and the loss of valuable business opportunities.
Through the course, we aim to provide a simple yet practical playlist of videos with realistic tips on how to act professionally in the workplace. This playlist is supported by a set of resources that are available to  participants.


Who is it for?

Anyone that is new to the workplace or people who have the experience but want to learn how to improve their etiquette skills including: Recent Graduates, Employees, Managers & Entrepreneurs

                               

What you will learn

After the completion of the course, you will be guided by practical tips, useful templates, the ability to ask an expert a question and can earn an Acknowledgment of Completion after successfully completing the course.

Course Curriculum

  • 1

    Business Etiquette Pretest

    • PreTest

  • 2

    Professionalism at a Meeting

    • Professionalism at a Meeting

    • Unit Summary

    • Complete

    • Quotes

  • 3

    Communicating in a Meeting

    • Communicating in a Meeting

    • Unit Summary

    • Complete

    • Quotes

  • 4

    How to Record Minutes of Meeting

    • How to Record Minutes of Meeting

    • Unit Summary

    • Complete

    • Quotes

  • 5

    Professional Phone Skills

    • Professional Phone Skills

    • Unit Summary

    • Complete

    • Quotes

  • 6

    Professionalism at the Workplace

    • Professionalism at the Workplace

    • Unit Summary

    • Complete

    • Quotes

  • 7

    How to Write an Email Professionally

    • How to Write an Email Professionally

    • Unit Summary

    • Complete

    • Quotes

  • 8

    Business Etiquette Post Test

    • Post Test

Doing mistakes is part of the learning process, but don't do the same mistakes that others have learnt from.

Take this course to save time, money and pain so you can focus on your own learnings.